Trust

“You must trust and believe in people or life becomes impossible.” — Anton Chekhov

Trust is a tricky thing. Long ago, I held writing workshops for groups of eight people meeting for two hours once a week in my living room, each course lasting eight weeks. At the outset, I would reiterate what I had explained to prospective participants when they called to sign up for the process: we would be doing my original writing exercises and there would be no lecturing or criticism or analysis of anything we wrote, by me or anyone in the group, and no one had to read aloud anything he or she wrote unless he or she wanted to.

Of the hundreds of writers who participated in these workshops over the years, nearly all believed there would be lecturing and analysis and criticism and judgment of their writing, despite my proclamations to the contrary. And almost all believed if they did not read aloud what they wrote, they would be made to feel stupid and ashamed.

By the end of the first session, there were usually two or three participants trusting they would not be criticized or shamed when they read or did not read aloud what they had written. But there were always people who needed three or four sessions to fully trust they would simply be listened to when they read what they wrote, and so they had to wait a long time to find out that being listened to by a group of non-critical people can be a deeply illuminating and inspiring experience.

And it was only when everyone in the group fully trusted that no one would criticize or be criticized, that we truly became a group and not eight individuals separated by fear and mistrust doing writing exercises. Everyone in the group would feel this momentous shift when the last doubter surrendered to the embrace of non-judgmental group mind. Talk about synergy! Talk about people taking chances, going deeper, and discovering things about their expressive talents they would never have experienced without trusting that anything they wrote was allowed.

“Love all, trust a few, do wrong to none.” — William Shakespeare

I make a part of my minimalist living selling my books and music and art. Customers can buy things from me using their credit cards via my web site or they can send a check to my post office box or they can bump into me at the farmer’s market and give me cash. I have a policy, established two years ago, that I no longer send or deliver orders until I have the money in hand. Had I established this policy ten years ago, I would be thousands of dollars richer than I am today.

Why did I continue to trust people after numerous people did not pay me for goodies received? Because I prefer trusting people to not trusting people, and I was embarrassed to imply to my friends that I didn’t trust them. But the fact is, since most of my customers are my friends, most of the people who stiffed me, knowingly or unwittingly, were my friends. I think poverty and forgetfulness, rather than malice and greed, were behind most of the stiffing, but still.

Yet it wasn’t until a very close friend ordered several hundred dollars worth of books and music CDs to give as Christmas gifts, and I gleefully sent off the big package to her before I received her check (money I was counting on) and then I never got her check, though she claimed it was immediately cashed yet was unable to confirm who cashed it, that I finally installed my policy of having the money in hand before shipping the goods.

And, yes, I have since lost sales to friends infuriated with me for not trusting them, which is why I say trust is a tricky thing.

“Trust, but verify.” Ronald Reagan

When I moved to Sacramento in 1980, my neighbors told me that our neighborhood was so safe no one ever locked their doors and there had never been a theft of anything for as long as anyone could remember. And so I never locked my house or my car and I left my bike unlocked on the front porch, and for several years what my neighbors told me proved true, and life was groovy.

Then one night somebody stole a neighbor’s Volkswagen. And in a twinkling, everything changed. Everyone started locking their cars and locking their doors. I continued to leave my bicycle on the front porch unlocked, but then it was stolen, and thereafter I kept my bike in the locked basement accessed through a padlocked gate.

And the unexpected result of this rash of thefts, this new economic reality, was that my neighbors began to mistrust each other and me, and there were fewer block parties, life became less casual, and people spent more time indoors. It seems that once mistrust becomes the overriding modus operandi, it permeates everything.

Then I moved to a working class neighborhood in Berkeley and my neighbors told me there hadn’t been a theft of anything in the hood for as long as anyone could remember, at least fifty years. And until rent control ended and the dot com explosion rendered Berkeley unaffordable for most of my neighbors, our neighborhood was blissfully safe and crime free. But once the street was gentrified, robberies became commonplace and gloomy mistrust descended and life sucked.

Then I moved to Mendocino, and the first joke I was told by two gregarious locals who sat with me in the café and paid for my tea was, “Why do you lock your car in Mendocino? Because if you don’t, someone will leave a bag of zucchini on your front seat.”

So far no zucchini, though I never lock my truck.

(Todd Walton’s website is UnderTheTableBooks.com.)